Effective date: September 17, 2026
This Privacy Policy explains how Formisense (“Formisense,” “we,” “us” or “our”) collects, uses and shares information when you visit formisense.com (the “Site”), contact us, or buy our products.
Information we collect
Information you give us. When you place an order, create an account, sign up for emails or contact us, we collect details such as your name, email address, phone number, billing and shipping address, and any messages you send us.
Payment information. Payments are processed by Stripe, and by PayPal whenever that option is offered at checkout. We do not receive or store your full card number or payment account login details. These processors handle that information under their own privacy policies.
Information collected automatically. When you use the Site, we and our service providers collect information such as your IP address, browser and device type, pages viewed, referring website, and actions like adding items to your cart. We use cookies, pixels and similar technologies to do this.
How we use your information
- Process, fulfill, ship and track your orders
- Send order confirmations, shipping updates and customer service replies
- Send marketing emails if you have opted in (you can unsubscribe at any time)
- Operate, secure and improve the Site
- Measure and improve our advertising
- Prevent fraud and comply with legal obligations
How we share your information
We do not sell your personal information for money. We share information only as needed with:
- Payment processors (Stripe, and PayPal when offered, including payment methods available through Stripe such as Link, Amazon Pay, Klarna and Affirm) to complete purchases
- Fulfillment and shipping partners, including our dropshipping supplier and carriers, to prepare and deliver your order and provide tracking
- Email service providers that send transactional and marketing emails on our behalf
- Website hosting and technology providers that help us run the Site
- Advertising and analytics partners such as Google, TikTok, Reddit and Snapchat, which may collect information through cookies and pixels to measure ads and show you relevant ads
- Authorities or others when required by law, or to protect our rights, customers or the public
Cookies and advertising
Cookies help the Site remember your cart, keep you signed in, and understand how visitors use the Site. Advertising partners may use cookies and pixels to show you ads on other websites and apps and to measure how well our ads perform. Some of this activity may be considered “sharing” or “targeted advertising” under certain US state laws. You can block or delete cookies in your browser settings, use your device’s advertising settings, and visit optout.aboutads.info to limit interest-based ads from participating companies. Blocking cookies may affect parts of the Site, such as the cart.
Marketing emails
If you subscribe, we will send you emails about our products and offers. Every marketing email includes an unsubscribe link, or you can email us to opt out. We will still send emails related to your orders.
How long we keep information
We keep order information for as long as needed to fulfill orders, handle returns and warranty questions, and meet tax, accounting and legal requirements. We keep marketing data until you unsubscribe or ask us to delete it.
Your choices and rights
Depending on where you live, you may have the right to access, correct or delete your personal information, to receive a copy of it, and to opt out of targeted advertising or the sale or sharing of your information. To make a request, email info@formisense.com. We may need to verify your identity before completing your request, and we will not discriminate against you for exercising your rights.
Security
We use reasonable measures to protect your information, including encrypted connections (HTTPS). No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Children
The Site is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us information, please contact us and we will delete it.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will change the effective date above. Material changes will be posted on this page.
Contact us
Formisense
2086 Jodeco Road
McDonough, GA 30253
United States
Email: info@formisense.com